INSURANCE : Introducing a New Innovation, Garda Medika of Asuransi Astra Introduces an Electronic Appointment Plan

 

Garda Medika launched its latest innovation, the Garda Mobile Medcare online appointment system, in November. Garda Medika presented this innovation as a solution for customers to register patients at the hospital, without having to queue at the hospital. Therefore, the payment and reimbursement process can be done without money.

In this first initiative, Garda Medika cooperated with Mitra Keluarga Group, which has a total of 18 hospitals in Indonesia, as the first operator to serve customers through electronic appointments. With this new development, Asuransi Astra has become the first general insurance company with an online appointment with a cashless system in the Garda Medika hospital network.

“Health is a key factor that must be managed and managed quickly and efficiently. We strive to improve it for customers by providing them with an unforgettable experience, so that they can enjoy the benefits of Garda Medika health insurance. The presence of an online appointment system will provide customers with a better service, so that they can enjoy the process of claiming patients without money, quickly and seamlessly without waiting in line, "Hendry Yoga, COO of Asuransi Astra said, for the reason. for e-meeting services available. It is hoped that this service will be quickly rolled out to all other hospital networks to provide Garda Medika customers with peace of mind in the delivery of healthcare services.

Director of Brand and Client Management Mitra Keluarga also said Dr. Nurvantina Pandina, MM., "In addition to making it easier for patients, especially Garda Medika customers, to meet all their medical needs, it is also a great opportunity to strengthen the relationship between Mitra Keluarga and Garda Medika which We believe that this partnership with Garda Medika can be a step to build capacity and combine the benefits of both parties so that Indonesians can access medical services in a simple and easy way."

In addition to the online appointment service, other convenient and comfortable services for Garda Medika customers are also available, such as online claims and online surveys. Garda Medika is also ready to use the simple Garda Medika Access guarantee to support outpatients and hospital care. Garda Medika customers need to show their e-card in Garda Mobile Medcare, so they can receive treatment and hospital for free drug delivery in the network of 3,000 hospitals and active hospitals and Garda Medica relationships throughout the region. na Indonesia.