JNE Property All Risks Claims Awarded by Sinar Mas Insurance Amounting to IDR 38 Billion

For fire-related Property All Risks claims, PT Asuransi Sinar Mas (ASM) gave PT Jalur Nugraha Ekakurir (JNE) IDR 38 billion. Just so you know, an electrical short circuit resulted in significant material losses and sparked the JNE warehouse fire. The fire claim was promptly handled by Assuransi Sinar Mas.

"Sinar Mas Insurance is renowned for its dedication to paying claims. The motto of ASM is Don't Worry About Simas. ASM will make every effort to pay claims as soon as feasible, even for small claims that have a one-week deadline. According to Dumasi MM Samosir, Director of Asuransi Sinar Mas, cited March 31, 2023, "ASM will typically give an interim payment if the claim value is high and it takes time to gather data.

For instance, the claim amount in the JNE case is IDR 38 billion when the IDR 2 billion self-risk is subtracted. In order to assist them in recovering quickly, we could pay, for instance, Rp. 5 billion at the outset. However, in the case of this JNE claim, JNE requested payment in full all at once. We do not offer interim funds because of this. But we've already made an offer. It is now ASM's strategy to do that. We will first offer advice on how to get the customer's operations moving again quickly if there are claims, particularly if they are significant, Dumasi said.

The client, JNE, responded favorably to the payment for the fire claim. The administration of JNE would like to express their gratitude to ASM and Asia Finance Risk (AFR) for their help in processing this insurance claim. Support from partners and vendors is crucial for JNE given the intense rivalry in our sector, said Mohamad Feriadi, main director of PT Tiki JNE.

Asia Finance Risk (AFR), the insurance provider in charge of this insurance, also responded favorably.

Since 2017, Asia Finance Risk (AFR) and Sinar Mas Insurance have worked well together. Thanks to the JNE warehouse fire claim payment ceremony, we can say that Sinar Mas Insurance has demonstrated its dedication to keeping its word regarding the pledges made in the policy. In the future, ideally, the two parties' collaboration will be maintained and improved as a form of accountability for Asuransi Sinar Mas, said Doddy ES Koeswarno, Main Director of PT Asia Finance Risk. (AFR).